Privacy Policy

1. Overview By using Portail you consent to the practices described here. We collect only the data required to deliver the product, protect accounts, and comply with the law.

2. Information we collect We process account details (name, email, billing identifiers), usage metadata (device, language, engagement trends), your chat content and uploads, plus any optional API keys or OAuth tokens you connect.

3. How we use information Personal data powers chat routing between models, subscription management, fraud prevention, diagnostics, customer support, research into reliability, and any obligations imposed by law or contract.

4. Legal bases Depending on your region we rely on contractual necessity, legitimate interests, and explicit consent (where required) as the lawful grounds for processing.

5. Sharing and disclosure We never sell or rent personal data. We share it only with infrastructure and payment providers, AI vendors you intentionally use, vetted security or compliance partners, or authorities when legally compelled.

6. Data security and retention Portail uses least-privilege access, encryption in transit, and continuous monitoring. We retain conversations while your account is active and delete them upon request or after extended inactivity.

7. International transfers Information may move across borders. When it leaves jurisdictions with different privacy rules we apply safeguards such as Standard Contractual Clauses.

8. Your rights You can request access, correction, deletion, or export of your personal data. Some requests may limit our ability to provide Portail, but we respond within the legally required timeframe.

9. Contact Email info@portail.cc with privacy questions or to exercise your rights. Include the email address linked to your Portail account so we can verify ownership.

10. Updates We may revise this Privacy Policy as features, regulations, or infrastructure change. Material updates appear in-app or via email, and continued use means you accept the revisions.